Whatsapp us
Have questions or need help? WhatsApp us anytime, and we’ll be happy to assist!
071 275 2343
Email us
Have questions or need help? Email us anytime, and we’ll be happy to assist!
info@roamposters.co.za
Frequently Asked Questions
-
- Posters - 2 to 4 business days anywhere in South Africa. Same or next day in Cape Town.
- Framed posters and canvas prints - 8 to 12 business days.
- All other products - 2 to 4 business days anywhere in South Africa. Same or next day in Cape Town.
- International shipping - 10 to 14 business days.
-
Yes, you can purchase our posters from anywhere in the world! Regardless of the size of your order and where you are ordering from the cost for international shipping is a flat rate of R550.
Unfortunately we do not ship framed prints overseas due to cost and a high chance of damage. Please feel free to order any other product from where ever you may be.
-
All Roam posters are printed on a premium quality 300gsm matt art paper. This long lasting paper is smooth and has a slight shine to it.
-
If in the unlikely event you receive your poster and are unhappy with it for any reason, please notify us by email within 48 hours of receiving your poster. We will then organize with our couriers to collect the poster from you and once we receive it back, provided it is in its original condition we will happily either exchange it for a different product, or refund you the full amount.
-
We make use of a variety of reliable couriers, depending on the size of your order.
Once you have placed your order you will receive an automatic notification with your shipping details allowing you to track the progress of your order
-
Yes! We have 6 specially selected frame options for you to choose from. We take great pride in the quality of our framing
- Synthetic black
- Synthetic white
- Black wood
- White wood
- Natural wood
- Kiaat