Terms & Conditions
TERMS AND CONDITIONS
Welcome to Roam Travel Poster Co! These terms and conditions govern your use of our website and the purchase of products from our online store. By accessing our website and placing an order, you agree to comply with these terms and conditions. Please read them carefully.
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Online Store Usage 1.1 You must be at least 18 years old to make a purchase from our online store. 1.2 You agree to provide accurate, current, and complete information during the purchase process. 1.3 You are responsible for maintaining the confidentiality of your account information, including your username and password.
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Product Information 2.1 We strive to display accurate and up-to-date information about our products on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product description or other content. 2.2 Product images are for illustrative purposes only and may differ slightly from the actual product due to variations in colors and printing.
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Ordering and Pricing 3.1 By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to availability and acceptance by us. 3.2 The prices displayed on our website are in South African Rand (ZAR) and are inclusive of applicable taxes, unless otherwise stated. 3.3 We reserve the right to change the prices and availability of our products at any time without prior notice. 3.4 In the event of any pricing errors on our website, we reserve the right to cancel any orders placed at the incorrect price. If payment has already been made, we will refund the full amount.
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Payment and Security 4.1 We accept payment through secure online payment gateways. We do not store any credit card or payment information. 4.2 You are responsible for ensuring the accuracy of your payment details. We are not liable for any errors or unauthorized transactions resulting from incorrect payment information provided by you.
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Shipping and Delivery 5.1 We offer shipping within South Africa and internationally. 5.2 We aim to deliver the posters within the specified timeframe, but we do not guarantee delivery dates. Any delay in delivery does not entitle you to cancel the order or claim compensation. 5.3 Ownership of the posters passes to you upon delivery. Risk of loss or damage to the posters passes to you upon delivery.
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Returns and Refunds 6.1 We strive to ensure your satisfaction with our products. If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance. 6.2 We do not accept returns or provide refunds for change of mind or dislike of the product, unless it is a damaged or incorrect item.
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Intellectual Property 7.1 All intellectual property rights, including copyrights, trademarks, and logos, displayed on our website and products are the property of Roam Poster Co. 7.2 You may not reproduce, distribute, or use our intellectual property without our prior written consent.
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Limitation of Liability 8.1 To the extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use our website or the purchase and use of our products.
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Governing Law and Jurisdiction 9.1 These terms and conditions shall be governed by and construed in accordance with the laws of South Africa. 9.2 Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa.
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Amendments 10.1 We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
Payment information terms & conditions
1. Detailed description of goods and/or services
Roam Travel Poster Co. is a business in the art industry that sells posters of anything to do with nature
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 to 2 days and delivery confirmed by way of email. We make use of the Pudo service by Courier Guy for most of our orders within South Africa and the cost is a flat rate of R50 to anywhere in South Africa
3. International shipping
We offer worldwide shipping and the cost of this is a flat rate of R550 to anywhere in the world
4. Return and Refunds policy
The provision of goods and services by Roam Travel Poster Co. is subject to availability. In cases of unavailability, Roam Travel Poster Co. will refund the
client in full within 30 days. Cancellation of orders by the client will not attract any administration fee
5. Customer Privacy policy
Roam Travel Poster Co. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal
information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
6. Payment options accepted
Payment may be made via Visa and MasterCard.
7. Card acquiring and security
Card transactions will be acquired for Roam Travel Poster Co. via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by Roam Travel Poster Co. separately from card details which are entered by the client on PayGate’s secure site.
For more detail on PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
10. Responsibility
Roam Travel Poster Co. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website,
customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and Roam Travel Poster Co. chooses as its domicilium citandi et executandi for all purposes
under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. 37 Durham Avenue, Salt River, Cape Town, 7925
12. Variation
Roam Travel Poster Co. may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by Matthew Bell based in South Africa trading as
Roam Travel Poster Co. (Sole prop)
14. Roam Travel Poster Co. - 37 Durham Avenue, Salt River, Cape Town, 7925. Cell: 076 623 0619.
If you have any questions or concerns regarding these terms and conditions, please contact us at info@roam.co.za
Matthew Bell
South Africa is my greatest passion. Since I was young, I have always had a deep love and appreciation for this country, and been captivated by its people, its spirit, and its beauty. Perhaps I am biased but I honestly believe there is no better place in the world!
Being such a proud South African I also have a great desire to show South Africa off, and that is my goal with Roam Travel Poster Co.
We work with a phenomenal illustrator, and together, in our unique style, bring our Roam travel posters to life. It is an intricate process from idea, to planning, to design and creation, and then a ton of fine tuning to ensure our posters end up just the way we want them.
We have been blown away by the response to our travel posters and by the sheer number of them we sell, both to locals and tourists and it gives me great delight knowing there are so many people out there who now share this love of South Africa with us through our Roam travel posters
Frequently Asked Questions
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All orders are processed within 24 hours. It will take 2 to 4 business days for your order to arrive at your door anywhere in South Africa. If you stay in Cape Town your order should arrive the next day!
If you order a framed poster it typically takes 10 to 14 days for your order to arrive
Foreign shipping could take up to 14 business days. -
Yes, you can purchase our posters from anywhere in the world! Regardless of the size of your order and where you are ordering from the cost for international shipping is a flat rate of R550
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If in the unlikely event you receive your poster and are unhappy with it for any reason, please notify us by email within 48 hours of receiving your poster. We will then organize with our couriers to collect the poster from you and once we receive it back, provided it is in its original condition we will happily either exchange it for a different product or refund you the full amount
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We make use of a variety of reliable couriers, depending on the size of your order. Most often it is The Courier Guy
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Yes! We take the utmost care in packaging your poster beautifully and securely in a solid cardboard tube to prevent any damage during shipping. We pride ourselves in our beautiful packaging, making a Roam poster the perfect gift.
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All Roam posters are printed on a premium quality 300gsm matt art paper. The paper is smooth and has a slight shine to it
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Our posters are available in three standard sizes of A4, A3, A2
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Yes! And because of the amount of work we give our framers, we get excellent rates which we are able to pass on to you! We offer 3 options for frames